Orange the best all round quality service and value for your money summary of services available for talkplan, talkshareplus, boxed & ready and Value Promise customers
Orange Value Promise: If you think another popular digital package from a UK network would suit you better, you can have the equivalent on the Orange network. Including the same charges for international calls, answerphone services, itemised billing, non-direct debit payments and all other aspects of the package. Additionally, as an Orange customer, you will still receive the Network Performance Promise, Rollover Minutes, Orange Everyphone and the option to use Line Two, etc. With tariffs being changed all the time, give yourself peace of mind by choosing Orange, for the best value now and in the future. TARIFFS AVAILABLE
14 day money back guarantee	Network Performance Promise automatic compensation for dropped calls	free itemised billing (except some OVP tariffs)	Rollover Minutes unused minutes can be kept for 1 month
free calls to most freephone numbers	99% coverage of the UK population, on the UK's best quality network	no penalty to change talkplan, every month if you require	Orange Everyphone divert your calls for free
low cost international calls and cheaper roaming (except some OVP tariffs)	Call Waiting	Call Hold	Call Barring
Call Divert	Caller i.d.	Call Conferencing up to 6 people in one call	Orange Text Messaging now available to all UK mobile phones and internationally
Orange Messenger answering service which relays a text message to your phone	Orange Roaming in over 100 countries	Orange Text Info & Information Access News, Sport, etc direct to your handset	Orange Fax & Data also low cost calls to many ISPs
payment by a variety of ways,  not just direct debit	Enhanced Sound Quality with compatible handsets		low cost voice and fax answerphone service
Orange additional services are also available (connection charge of £10+VAT applies)
Line Two a private line useful for seperating business and personal calls	Orange Assistant personal answering service	Orange Answerfax	Local Number normal 01 or 02 number for your phone
Wildfire This unique service is the UK's first intelligent voice-activated mobile phone service. Wildfire, a voice-activated personal assistant, can take messages and faxes, place calls and store contact details. Wildfire will also sort and prioritise incoming messages, allowing users to listen to messages and return calls without having to hang up or redial. To get Wildfire activated call 435, or for a demo call 176 (free from Orange) or 07973 100 176 (mobile rates).More Info

In depth listing of all Orange services and benefits:

• Orange Multimedia WAP mobile internet: more info
• Orange Every Phone - A totally unique new service allowing any Orange user to divert their calls to any UK fixed line number or other Orange phone at no cost.This service can be operated by dialling 330 from your handset or 07973 100 330 from any other phone, ideal if your phone's battery has gone flat! Likewise if you are outwith the Orange service area and would still like to take calls you can setup a divert, perhaps to your office or home phone. Additionally any calls not answered will still be taken by your Orange answerphone as normal and answerphone will also take care of your calls if the number is engaged.
• Orange Network Performance Promise - Orange is so confident about its network performance that it will automatically credit pay monthly customers with up to a minute's free talk time for any call dropped by the network. If the Orange network cuts you off, as long as you call the same party back within five minutes, with no other calls in between, you'll be credited with up to a minute of talk time. The credits will appear on your following bill.
• Rollover Minutes - any unused standard inclusive minutes can be rolled over into the next month, giving you even more from your inclusive minutes. You don't even have to do anything - your unused talk time is automatically carried over into the next month and will be shown clearly on your bill as "rollover minutes". Rollover minutes are used before your normal monthly inclusive minutes. The maximum monthly rollover is the equivalent of your inclusive monthly minutes, so you won't be able to accumulate endless amounts of talk time.
• 14 day money back guarantee - if for any reason you are unhappy with your phone, you can return it within 14 days from when your phone was connected. All that you will be asked to pay is for the calls you have made and a proportion of your line rental.
• Low cost calls International Calls on Orange - International call charges undercut the other mobile network's rates by up to 1000%. Check how much you could save by looking at the call charges listed in full on the Orange website.
• Fully Itemised Bill - You will receive as standard an itemised monthly bill. Clearly laid out and easy to follow, it gives you the cost and time of every call made. It is possible to pay your bill monthly by direct debit, cheque or credit / debit card. While itemised billing is free customer's on Orange Your Plan tariffs will be charged an additional £3 per month if not paying by direct debit.
• Orange Answer Phone - if for any reason you can't answer your phone, or if it is busy or switched off, Orange Answer Phone will automatically play your own personalised greeting and record a caller's message for you. A "message waiting" symbol then appears on your phone's display, and you can dial in to listen to your messages. Messages can even be sent direct someone's Orange phone (or a group of up to 25 users) if you want to get your message across without disturbing them. Your standard Orange Answerphone now includes fax answering too, this can be activated for a one-off fee of just £11.75. See below for details on Answerfax.
• Orange Messenger - as an alternative to Orange answerphone there may be times when you cannot take your calls but want to leave your phone on to see who has called you and why. Orange Messenger is a service which lets you divert your calls to an Orange operator who can take a message for you and relay this by text message to your handset in seconds all for a small charge when you use it.
• Orange.net - Free email account and email alerts by SMS delivered to your Orange phone  More details.
• Call Divert - You can divert your incoming calls to another number when you don't want to be disturbed, or when your phone is busy, switched off or unreachable.
• Call Barring - Your Orange SIM card is preset to bar calls to international and premium rate numbers, but you can usually have this bar lifted by calling Orange Customer Services. To help you control costs yourself, you may also choose to bar certain types of call from being made on your phone.
• Caller i.d. - As a standard service your phone can display the number of the person calling you, before you even answer.
• Call Hold - This is a standard service which lets you temporarily place a caller on hold, whenever you like. Whilst your caller is holding, you can still use your phone to make an outgoing call.
• Call Waiting - If a second caller is trying to contact you when you're already engaged on a call, a bleep will sound on your phone. You can then check with Caller i.d. who is trying to reach you and take the call or not. You need never miss an important call again.
• Conference Calls - Orange is the only digital wirefree phone service in the UK to offer conference call facilities to customers. This service allows up to 6 people to be involved within a conversation and only one person needs to have an Orange phone to participate in the conference.
• Orange Roaming - Gives you the freedom to use any Orange phone on compatible networks in over 31 countries, 100 countries with a dualband or tri-band phone. More
• Orange Fax & Data - With the appropriate equipment this service lets you link your phone to a laptop computer to send and receive email, faxes and connect with the Internet or a computer database. The standard service enables transfers of up to 14.4k, or with appropriate equipment 28.8k using HSCSD, or even faster with GPRS. More info.
• Orange Messaging(SMS)- To communicate confidentially with other mobile users, you can send and receive text messages on your phone. If you are outside the Orange service area, your message will be sent automatically when transmission is possible... so delivery is guaranteed. You can even send messages to up to 25 Orange users simultaneously.
• Orange Information Access - This is a service available only by calling 177 from your Orange handset and it contains a wide range of recorded information on Traffic, Sports, City News, Stars, Weather, Lottery and visiting London. The share alert service allows you to receive notification by SMS of share prices on your selected stocks. All calls to 177 cost just 20p per minute at all times.
• RAC Traffic Alert: Dialling 1740 from your Orange phone provide quick access to the latest traffic and travel information, using Trafficmaster's traffic monitoring network on Britain's UKs motorways and English trunk roads, with major Scottish and Welsh routes to follow by the end of the year. The information is then enhanced with details from RAC's own traffic and travel database, CATTiS. Calls to 1740 are charged at 49p/minute at peak times and 39p/minute off-peak.
• Orange Info Text - Receive news, sport, weather, lottery and share prices on your phone by text message. This service is made especially easy to use thanks to the SIM toolkit menus on the majority of the new Orange phones. For more information on what the service offers and how use it please refer to these page on the Orange website.
• "O" magazine - a quarterly magazine sent to all Orange subscribers which combines an interesting mix of Orange news about products and services as well as other articles appealing to a wide range of people. An up-to-date coverage map showing present and planned coverage is usually included.

for an additional monthly charge, you can choose to add any of the following Orange Additional services to your account:

• Wildfire - This unique service is the UK's first intelligent voice-activated mobile phone service. Wildfire, a voice-activated personal assistant, can take messages and faxes, place calls and store contact details. Wildfire will also sort and prioritise incoming messages, allowing users to listen to messages and return calls without having to hang up or redial. To get Wildfire activated call 435. More Info
• Line Two - This option lets you have a second subscription and number on the same phone using the same SIM card, at a reduced rate. Business and private calls might be kept separate, for example, with separate service details and billing addresses and even different ringing tones for each line. You can choose from a number of tariffs, each with a £5 discount on the normal line one cost.
• Local Number - if you like, you can have one of a range of local STD dialling codes instead of the normal Orange prefixes. If you opt to pay for this service people who call you on your Orange phone pay only the equivalent of a fixed line call charge... you effectively pay for the "mobile" part of the call.

The codes currently available: London, 020 7632 xxxx, 020 8264 xxxx; Birmingham, 0121 276 xxxx and Manchester, 0161 380 xxxx
• Orange Assistant -If you are unable to answer or if your phone is busy, switched off or unreachable, you can have an Orange staff member answer your phone for you and relay a text message to your phone. A non subscription version of this service is also available called Orange Messenger.
• Orange Answer Fax - This option lets you use the Orange network to store faxes received for you on your Orange fax number, and transmit them to a fax machine at your convenience. Whe a fax is received Orange will alert you by sending a text message to your phone with a summary of the fax details. This service is integrated with the Orange fax & data service, although you don't even need to own a computer or use fax and data to have your own fax mailbox!

All charges mentioned include VAT, unless where mentioned.