On-Line Shopping Update - 01-09-07

As you may know, our eCommerce provider (Pipex Websell), told us on July 17th that they no longer supported Websell and that we should find another provider. We had no prior notice of this and have been unable to process any on-line orders over the past few months. However, our Websell service has recently come back on-line and can be used to place orders with us again. Please be aware that the service could be terminated again at short notice and we are endeavouring to redevelop or online shop with another eCommerce provider as quickly as possible. In the meantime, if you do not feel confident placing orders with us on-line, orders can be placed by telephone on +44 (0) 7976 825451 or e-mail via our contact form by clicking here.

Thank you for your patience.


SHOPPER INFORMATION

 

Cookie Problems?
Our shop uses "cookies" to help you place your order with us. If you are having problems placing an order then please read our Cookie Problems Page.

TERMS

PAYMENT
All payments will be charged at the sterling exchange rate when the order is dispatched.

SECURITY
All personal and Credit Card details are transmitted using SSL technology to ensure maximum security

DELIVERY
All orders will be dispatched within 7 days via suitable carrier to all countries.

RETURNS
All items returned should be in their original condition for a replacement or complete refund.

OUR PRIVACY POLICY

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

Your:
Name
Address
Phone Number
E-mail Address
Credit/Debit Card Details

We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

If you have any questions/comments about privacy, you should email us.


All Content is Copyright Black Dyke Band (1855) Promotions Ltd.