Personnel Practice
Malcolm Martin Tricia Jackson

An excellent guide for those who are new to personnel responsibilities, or for employers who want to review their personnel practices. It is the course book for the CIPD's Certificate in Personnel Practice Course. The second edition was published by the Institute of Personnel and Development in January 2000.

New in the second edition: recent legislation and the impact of new technology on personnel practices.

What reviewers said of the first edition:

• Anyone who wants a good working knowledge of personnel management will find this book meets their needs. Bob Patchett, Croners Personnel Assistant
• In eight admirably short chapters this book deals with the role of personnel practitioners...in a clear and easily accessible style. Huw Morris, People Management
• This excellent book... is an obvious choice as a recommended text. Betty Hill, Institute of Administrative Management Journal.
  

The book considers:

• the basic legal framework relating to employment
• recruitment and selection from job analysis and advertising to interviewing and induction
• training and development - working through the cycle from identification of needs through planning and implementation to evaluation
• discipline and grievance handling
• appraisal and wider performance management issues
• maximising the effectiveness of personnel information systems
  

A final chapter draws these themes together by examining the core skills of assertiveness, negotiating, counselling and communicating.

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